# Countries

KrosAI provides local phone numbers in markets underserved by traditional providers like Twilio and Vonage. We focus on Africa and the Middle East, where we have direct carrier relationships.

## Coverage Map

| Region          | Countries      | Status      |
| --------------- | -------------- | ----------- |
| West Africa     | Nigeria, Ghana | ✅ Available |
| East Africa     | Kenya, Rwanda  | ✅ Available |
| Southern Africa | South Africa   | ✅ Available |
| North Africa    | Egypt          | ✅ Available |
| Middle East     | UAE            | ✅ Available |

## Africa

### Nigeria 🇳🇬

| Property              | Details                                     |
| --------------------- | ------------------------------------------- |
| **Number Types**      | Local, Mobile                               |
| **Monthly Cost**      | $5.00                                       |
| **Per-Minute Rate**   | $0.04 (inbound), $0.06 (outbound)           |
| **Area Codes**        | Lagos (01), Abuja (09), Port Harcourt (084) |
| **KYC Required**      | Yes - Government ID + Proof of Address      |
| **Approval Time**     | 24-48 hours                                 |
| **Porting Available** | Yes                                         |

### Ghana 🇬🇭

| Property              | Details                           |
| --------------------- | --------------------------------- |
| **Number Types**      | Local, Mobile                     |
| **Monthly Cost**      | $5.00                             |
| **Per-Minute Rate**   | $0.05 (inbound), $0.07 (outbound) |
| **Area Codes**        | Accra (030), Kumasi (032)         |
| **KYC Required**      | Yes - Government ID               |
| **Approval Time**     | 24 hours                          |
| **Porting Available** | Yes                               |

### Kenya 🇰🇪

| Property              | Details                           |
| --------------------- | --------------------------------- |
| **Number Types**      | Local, Mobile                     |
| **Monthly Cost**      | $6.00                             |
| **Per-Minute Rate**   | $0.04 (inbound), $0.06 (outbound) |
| **Area Codes**        | Nairobi (020), Mombasa (041)      |
| **KYC Required**      | Yes - Government ID               |
| **Approval Time**     | 24 hours                          |
| **Porting Available** | Yes                               |

### South Africa 🇿🇦

| Property              | Details                                           |
| --------------------- | ------------------------------------------------- |
| **Number Types**      | Local, Mobile, Toll-Free                          |
| **Monthly Cost**      | $4.00                                             |
| **Per-Minute Rate**   | $0.03 (inbound), $0.05 (outbound)                 |
| **Area Codes**        | Johannesburg (011), Cape Town (021), Durban (031) |
| **KYC Required**      | Yes - RICA compliance                             |
| **Approval Time**     | 48 hours                                          |
| **Porting Available** | Yes                                               |

### Rwanda 🇷🇼

| Property              | Details                           |
| --------------------- | --------------------------------- |
| **Number Types**      | Local                             |
| **Monthly Cost**      | $7.00                             |
| **Per-Minute Rate**   | $0.06 (inbound), $0.08 (outbound) |
| **Area Codes**        | Kigali (250)                      |
| **KYC Required**      | Yes - Government ID               |
| **Approval Time**     | 24 hours                          |
| **Porting Available** | Limited                           |

### Egypt 🇪🇬

| Property              | Details                           |
| --------------------- | --------------------------------- |
| **Number Types**      | Local                             |
| **Monthly Cost**      | $6.00                             |
| **Per-Minute Rate**   | $0.05 (inbound), $0.07 (outbound) |
| **Area Codes**        | Cairo (02), Alexandria (03)       |
| **KYC Required**      | Yes - Government ID               |
| **Approval Time**     | 48-72 hours                       |
| **Porting Available** | Yes                               |

## Middle East

### United Arab Emirates 🇦🇪

| Property              | Details                           |
| --------------------- | --------------------------------- |
| **Number Types**      | Local, Toll-Free                  |
| **Monthly Cost**      | $10.00                            |
| **Per-Minute Rate**   | $0.08 (inbound), $0.12 (outbound) |
| **Area Codes**        | Dubai (04), Abu Dhabi (02)        |
| **KYC Required**      | Yes - Business License required   |
| **Approval Time**     | 3-5 business days                 |
| **Porting Available** | Yes                               |

## Coming Soon

We're actively expanding coverage. These markets are in development:

| Country      | Flag | Expected Availability |
| ------------ | ---- | --------------------- |
| Morocco      | 🇲🇦 | Q1 2025               |
| Tunisia      | 🇹🇳 | Q1 2025               |
| Senegal      | 🇸🇳 | Q2 2025               |
| Ivory Coast  | 🇨🇮 | Q2 2025               |
| Tanzania     | 🇹🇿 | Q2 2025               |
| Uganda       | 🇺🇬 | Q2 2025               |
| Saudi Arabia | 🇸🇦 | Q2 2025               |
| Qatar        | 🇶🇦 | Q3 2025               |

{% hint style="info" %}
Need a country not listed? [Contact us](mailto:support@krosai.com) - we're actively expanding and can prioritize based on demand.
{% endhint %}

## Number Types

### Local Numbers

Standard geographic numbers tied to a specific city or region. Best for building local presence.

### Mobile Numbers

Mobile-format numbers that work across the country. Often preferred for SMS-capable services.

### Toll-Free Numbers

Free for callers. Available in select markets (South Africa, UAE). Higher monthly cost.

## Compliance Requirements

Each country has specific regulatory requirements for phone number ownership:

| Country      | Requirements         | Documents Needed                 |
| ------------ | -------------------- | -------------------------------- |
| Nigeria      | Personal or Business | Government ID + Utility Bill     |
| Ghana        | Personal or Business | Government ID                    |
| Kenya        | Personal or Business | Government ID                    |
| South Africa | RICA Registration    | Government ID + Proof of Address |
| Rwanda       | Personal or Business | Government ID                    |
| Egypt        | Personal or Business | Government ID                    |
| UAE          | Business Only        | Trade License + Emirates ID      |

### KYC Process

{% stepper %}
{% step %}

### Initiate KYC

Start verification in the Dashboard.
{% endstep %}

{% step %}

### Submit Documents

Upload required identity documents.
{% endstep %}

{% step %}

### Verification

Our team reviews (powered by Sumsub).
{% endstep %}

{% step %}

### Approval

Once approved, you can purchase numbers.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Note: KYC approval is account-wide. Once verified, you can purchase numbers in any supported country.
{% endhint %}

## Pricing Summary

| Country      | Monthly | Inbound/min | Outbound/min |
| ------------ | ------- | ----------- | ------------ |
| Nigeria      | $5.00   | $0.04       | $0.06        |
| Ghana        | $5.00   | $0.05       | $0.07        |
| Kenya        | $6.00   | $0.04       | $0.06        |
| South Africa | $4.00   | $0.03       | $0.05        |
| Rwanda       | $7.00   | $0.06       | $0.08        |
| Egypt        | $6.00   | $0.05       | $0.07        |
| UAE          | $10.00  | $0.08       | $0.12        |


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