Vogent

Connect your Vogent AI self-improving voice agents to KrosAI phone numbers for emerging market coverage.

Overview

Vogent offers AI voice agents that learn and improve from every conversation. With KrosAI, you can route calls from African and Middle Eastern phone numbers to Vogent agents with ultra-low latency.

Key Features

• Self-Improving Agents: Vogent agents learn from past conversations

• Ultra-Low Latency: Sub-1-second response times

• Custom Voice Cloning: Use your own voice

• Evaluation Suite: Built-in testing and quality monitoring

Prerequisites

• KrosAI account with verified KYC

• Vogent account with an active agent

• At least one KrosAI phone number

Pricing

Vogent charges approximately $0.09/minute for voice agent usage. KrosAI charges apply separately for phone number and telephony usage.

Setup Steps

1

Get Your Vogent Agent ID

• Log into your Vogent Dashboard

• Navigate to Agents

• Select your agent

• Copy the Agent ID from the settings panel

2

Connect Vogent in KrosAI

• Go to Settings → Integrations in your KrosAI Dashboard

• Click Connect next to Vogent

• Enter your Vogent API Key

• Click Save & Test

3

Create a Vogent Endpoint

Example request:

Create Vogent Endpoint (curl)

curl -X POST "https://api.krosai.com/v1/endpoints" \
  -H "x-api-key: kros_live_your_key" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Vogent Support Agent",
    "type": "vogent",
    "url": "sip:[email protected]",
    "provider_config": {
      "vogent_agent_id": "agent_abc123"
    }
  }'

4

Attach Endpoint to Phone Number

Example request:

Attach Endpoint to Phone Number (curl)

curl -X PATCH "https://api.krosai.com/v1/phone-numbers/pn_abc123" \
  -H "x-api-key: kros_live_your_key" \
  -H "Content-Type: application/json" \
  -d '{
    "endpoint_id": "ep_vogent_xyz"
  }'

Configuration Options

Provider Config Fields

Field	Required	Description
vogent_agent_id	Yes	Your Vogent agent ID

Outbound Calls

Initiate outbound calls using your Vogent agent:

Initiate Outbound Call (curl)

curl -X POST "https://api.krosai.com/v1/outbound-calls" \
  -H "x-api-key: kros_live_your_key" \
  -H "Content-Type: application/json" \
  -d '{
    "from_number": "[phone]",
    "to_number": "[phone]",
    "endpoint_id": "ep_vogent_xyz"
  }'

Voice Quality

Vogent provides excellent voice quality with self-improving capabilities:

Feature	Details
Latency	< 1 second end-to-end
Voice Cloning	Supported
Learning	Improves from each conversation
Evaluation	Built-in quality monitoring

Webhooks

Receive call events:

Call completed webhook (example JSON)

{
  "event": "call.completed",
  "call_id": "call_abc123",
  "direction": "inbound",
  "from_number": "[phone]",
  "to_number": "[phone]",
  "duration": 120,
  "provider": "vogent",
  "agent_id": "agent_xyz"
}

Troubleshooting

Call Not Connecting

• Verify your Vogent API key is valid

• Check the agent ID is correct

• Ensure the agent is active in Vogent

• Review call events in KrosAI Dashboard

Voice Not Playing

• Check your agent's voice configuration in Vogent

• Verify the agent is properly configured

• Test the agent directly in Vogent dashboard

High Latency

• Check network conditions

• Verify server location settings

• Review Vogent agent performance metrics